FAQ

Are you

Are we insured?

We are fully insured and bonded cleaning service. We also guarantee customer satisfaction. Notify us within 24 hours if you are not satisfied with the cleaning we provided and we will return to correct the issue free of charge.

Before clean...

In order for our team to clean your home efficiently we ask you to do the following:

Before your schedule time:

  • Please have your floors and countertops free of clutter.

  • Have your jewelries and other valuable items secure.

  • Have your pets secured.

Do we require clients to be home during the cleaning?

No. We understand that most people work during the day and can't be home during the cleaning service. You can provide us spare key or garage code.

Do we background check our team?

Yes.

What if we miss?

We use cleaning methods that ensure your home receives the most consistent clean every time. During your first consultation, we'll create a customized cleaning plan that's designed to accomodate all of your specific requests. This cleaning plan is passed along to your cleaner with a detailed checklist for your service. However, we do recognize that perfection is not always possible. which is why we back all of our work with a satisfaction guarantee. We're happy to correct our mistakes at no additional cost to you when you contact us within 24 hours of your most recent service.

Do we provide all the suplies, equipment and tools?

Yes. We provide our team have all the supplies and tools necessary to clean your home. We use the most effective equipment on the market and use organically based cleaning products. And if you have any questions or any preferences in regards to what cleaning product we use, feel free to contact us and we'll do everything we can to work with your request.

What form of payment is accepted?

We accept cash, check, paypal and zelle.